Returns

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May I return my order?

At New Orleans Showcase, we want you to be happy with your purchase. Our quality assurance procedures are designed to make sure that your order is packaged correctly and shipped in good condition in accordance with your instructions. However, if you are unhappy with your purchase for any reason, you may return it to us within 30 days for a full refund of the cost of your purchase (we can not refund any shipping charges). In the unlikely event that your shipment arrives damaged, please contact us via email within 5 days of arrival at service@neworleansshowcase.com. We will provide you with step-by-step instructions for returning and replacing your order.

What happens if my order is damaged when it arrives?

At New Orleans Showcase we try very hard to ensure that you receive all orders in good condition. Letís face it, we hate damages as much or more than you. However, in the unlikely event that your order is damaged during transit, please contact us via email within 5 days of arrival at service@neworleansshowcase.com. We will provide you with step-by-step instructions for returning and replacing your order.



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